Composer and Player Settings

Table of Contents

    Introduction

    Both Composer and Player have a small number of project-independent settings that either affect the projects themselves or assist your interaction with IntuiFace Technical Support

    Composer Settings

    Composer (and Player for Windows) enables you to configure how aggressively you'd like it to address performance in the Web Browser Asset and 3D Model Asset. (Under the covers, the 3D Model Asset is based on a Web browser.)

    Make sure your Windows PC is always up to date with the latest video drivers for your graphics card to get the best performance out of the Web Browser and 3D Model assets.

    Opening the configuration panel

    To open the configuration panel, select the menu item File -> Show Composer settings

    Understanding the configuration options

    • Processor option
      Low end video cards/GPUs can backfire, so on those PCs you'll get better performance from the Web Browser Asset by using the CPU instead of the GPU. However, the GPU is required by the 3D Model asset. This means there is a trade-off between optimal website performance and 3D model performance on low end PCs.
      The default setting is to use the GPU. This assumes you have a high-end video card/GPU.
    • Frame rate
      Frame rate is the frequency at which consecutive images in 3D models and Web-hosted videos are displayed. The higher the frame rate, the harder your PC will work. Choose the lowest setting that results in the smoothest performance of 3D models and Web-hosted videos.
      The default setting is to use the highest setting. This assumes you have a high-end video card/GPU.

    Payer for Windows Settings

    Player for Windows enables you to configure how aggressively you'd like it to address performance in the Web Browser Asset and 3D Model Asset. (Under the covers, the 3D Model Asset is based on a Web browser.)

    Make sure your Windows PC is always up to date with the latest video drivers for your graphics card to get the best performance out of the Web Browser and 3D Model assets.

    Opening the configuration panel

    To open the configuration panel, select the Player Settings option at the bottom of the Experiences panel.

    Understanding the configuration options

    • Processor option
      Low end video cards/GPUs can backfire, so on those PCs you'll get better performance from the Web Browser Asset by using the CPU instead of the GPU. However, the GPU is required by the 3D Model asset. This means there is a trade-off between optimal website performance and 3D model performance on low end PCs.
      The default setting is to use the GPU. This assumes you have a high-end video card/GPU.
    • Frame rate
      Frame rate is the frequency at which consecutive images in 3D models and Web-hosted videos are displayed. The higher the frame rate, the harder your PC will work. Choose the lowest setting that results in the smoothest performance of 3D models and Web-hosted videos.
      The default setting is to use the highest setting. This assumes you have a high-end video card/GPU.

    Player for Tablets and Player for Kiosks

    Player for Tablets and Player for Kiosks can be configured to control various aspects of experience playback and can be used to assist IntuiFace Technical Support as they troubleshoot issues.

    Opening the configuration panel

    To open the configuration panel, select the Player Settings option at the bottom of the Experiences panel.

    Understanding the configuration options

    General tab

    • Player close (exclusive to Player for Tablets) When selected, shaking the tablet will exit a running experience and close Player.
    • Experience display When selected, maximized videos will open full screen in the native iOS or Android video player

    Support tab

    • Send diagnostic info Used only if you are in discussion with IntuiFace Technical Support. Diagnostic info collected by Player will be automatically sent to Support by clicking the "Send" button. Be sure to perform the problem scenario before sending the request info.