Player for Kiosks on Chrome OS - Quick Start

    Overview

    This article will explain how to run IntuiFace Player for Kiosks on a Google Chrome device. Once Player is running, the user experience is identical to that of Player on Windows, iOS and Android. If you are already familiar with how to use Player on those platforms then you can go from a published IntuiFace experience to running it on the Chrome device in seconds. If you are new to IntuiFace, hang in there - it's easy!

    Supported Hardware

    The Chrome OS Player is available in the Chrome Web Store for all Chrome OS devices, including

    • Chromebook: laptops suitable for use by a sales force or students
    • Chromebox: combined with a large touch display, it is a cost efficient interactive digital signage device
    • Chromebase: all-in-one devices you can easily use as an interactive kiosk

    We are using AOpen Chromebox and Chromebase commercial to run our tests on Chrome OS

    Installing IntuiFace Player as a Chrome Kiosk App

    There are 3 different methods for installing IntuiFace Player on a Chrome device. The appropriate option mainly depends upon whether you plan to use Google's Chrome Device Management (CDM) feature. For information about Chrome device management, see this Google article.

    For the sake of simplicity and reliability, IntuiLab recommends use of Chrome Device Management to handle Player deployment and monitoring on Chrome OS devices. (For experience deployment and monitoring, you still need to use Management Console.)

    On a device managed by Chrome Device Management

    If you have Chrome Device Management licenses for each of your Chrome devices, you can use Manage Device Settings in Device Management's Admin console to configure your organization's Chrome devices as a kiosk running IntuiFace Player

    1. Click on Manage Kiosk Applications to add IntuiFace Player

    2. Search for IntuiFace or type our App ID: hhmjhgoapkbmlfllpjfnafpdmhibcbli

    3. Click on Add then close the panel.

    4. Set IntuiFace Player in the Auto-Launch Kiosk App option

    5. Check the User Data property is set to Do not erase all local user data

    6. Save your changes.

    Your device settings are ready. Now you just need to enroll each of your Chrome devices in your organization. This will cause IntuiFace Player to auto-run whenever those devices are powered on.

    Log in using your IntuiFace credentials the first time you run it, and select an experience to start.

    For more information about enrolling a device, please consult this Google article

    On a non-managed device

    For production / test phase

    This is the easiest way to install IntuiFace Player on a Chrome device:

    • Open the Chrome Web Store and search for IntuiFace, or click this link.
    • Click on the ADD TO CHROME button.

    When installed, click on the IntuiFace Player icon to launch the application. With this kind of setup, Player will go fullscreen. A user will be able to exit it using the Escape button of either a physical or virtual keyboard.

    Don't forget to disable the on-screen keyboard

    Because IntuiFace Player embeds its own virtual keyboard, you have to disable the on-screen keyboard of Chrome OS. Here are the instructions:

    1. Sign in to your Chromebook.
    2. Touch or click the status area, where your account picture appears.
    3. Touch or click Settings > Show advanced settings.
    4. Under "Accessibility," uncheck Enable on-screen keyboard.

    For deployment phase, using Kiosk Mode

    Even if not using Chrome Device Management, you can still run your Chrome device in Kiosk mode. Here are the steps:

    1. If you are installing IntuiFace Player on a non-managed device that has already been used then we strongly recommend that you first wipe the device. Wiping the device will delete any data stored on it that has not been synced with Google Chrome Sync. Device-specific instructions on how to do this can be found here in Google's knowledge base. If you are using a brand new, unused Chrome device you should be able to skip this step.

    2. Turn on your new or freshly-wiped Chrome device. The device will ask you to configure your location, keyboard layout and network settings. Once this has been done the login screen will appear.

    3. Before logging in or creating a new Google account, use the keyboard shortcut Ctrl+Alt+K at the login screen to open the Automatic Kiosk Mode window. Select "Enable" in the dialog box to enable your device to run kiosk-capable apps.

    4. With kiosk mode enabled, log in to the Chrome device. If you do not have an existing Google account then create a new one.

    5. Open a new tab in Chrome and enter chrome://extensions in the address bar.

    6. Check the box next to Developer Mode.

    7. Click Manage Kiosk Applications. In the window that opens, copy and paste the application ID hhmjhgoapkbmlfllpjfnafpdmhibcbli into the Add kiosk application field. Click Add to install the application.

      • Tip: Open this Knowledge Base article in a different browser tab then copy the application ID and paste it into the Add kiosk application field.

    8. With the Manage Kiosk Applications window still open, select the IntuiFace Player application and click Set to auto launch.

    9. Leave Permanently keep this device in kiosk mode unchecked and click Done to close the dialogue window.

    10. Sign-out of the device and a dialogue prompt will open requesting permission to auto-start IntuiFace Player when the device turns on. Click Confirm to permit IntuiFace Player to auto-start.

    11. IntuiFace Player will now start automatically. Log in using your IntuiFace credentials and select the experience to play on this device.

    Activating a Player license

    Regardless of the method used to install Player, once it is installed you will need to activate a license.

    For automatic license selection

    Log into Player using the IntuiFace account credentials supplied by the creator of the experiences you wish to run. The act of logging in automatically assigns a Player for Kiosks license key - if one is available - to that particular Chrome device.

    For manual license selection

    Enter a license key into the "Email Address" field, leave the "Password" field blank and click the "Login" button. The specified license will be retrieved and activated. Each license key is associated with a specific IntuiFace account and it is to the experiences of this account that Player will have direct access.

    When a license expires it is released automatically. Chrome devices with released licenses will attempt to request a new license the next time Player is run.

    For more information about how IntuiFace licensing works, see this article.