Canceling subscription renewals

Subscription customers are automatically rebilled – via credit card - at the end of each purchased time period to ensure a break-free transition into the new period. Automated subscription renewal can be stopped at any time.

  1. View the My Licenses dashboard on the My IntuiFace website.
  2. In the “License Key” column, click the Cancel subscription renewal link for the license you do not wish to renew.
    • If you're a perpetual Composer Enterprise license holder, the link will say Cancel MSU Renewal.

You remain entitled to the time remaining on your existing subscription. There is no prorated refund for the unused portion of that subscription.

CancelSubRenewal.png

NOTE: At any time, you can change your mind and resume you subscription. Details about resuming a subscription can be found here.