Login and Logout from Composer, Player for Tablets and Player for Kiosks

    NOTE: One does not log into or out of Player for Windows. To enter, activate or change your Player for Windows license, see this article.

    Introduction

    IntuiFace Composer, Player for Tablets and Player for Kiosks support the ability for users to log in and out of their IntuiFace accounts. With this ability, IntuiFace users can

    • Automatically retrieve licenses without requiring manual license key entry.
    • Access different IntuiFace accounts - and thus different license and experience stores - on the same device.
    • Prevent others from using Composer or Player on a public device.
    • For Composer, release a floating perpetual Composer license upon logout.

    Logging In and Automatic License Selection

    All new installations of IntuiFace Composer and Player for Tablets/Kiosks require the user to enter his/her IntuiFace account credentials. The same login screen is presented after logout. (Click the image to enlarge.)

    After submitting these credentials, IntuiFace queries that user account for all available licenses.

    Selection order for Windows licenses

    License selection and retrieval will proceed automatically as follows, in descending order of priority:

    1. If one and only one license has already been activated on this PC by this account, that license will continue to be used. This is true even for expired licenses. If the license is expired, the user will be presented with an error message. To use a new license you would have to first release the existing license.
    2. If no license has already been activated on this PC and a paid license is available, that license will be activated.
    3. If no license has already been activated on this PC and no licenses are associated with this account on the license server, Composer Free is run.
    4. If no Internet access is available, login is not possible.

    Selection order for Player for Tablets and Player for Kiosks licenses

    1. The license with the highest duration level will be used. The order is:
      • Annual Player
      • Month-to-Month Player
      • Free
    2. If no licenses are associated with this IntuiFace account on the license server, the Free version of Player is run.
    3. If no Internet access is available, login is not possible.

    Avoiding Automatic License Selection

    To avoid the automatic license selection process outlined above, don't enter account credentials in the login screen. Rather, enter a license key directly as described below.

    Composer

    • Step One: Retrieve a License Key
      1. Go to your license dashboard to view a list of all of your licenses.
      2. In the License key column, click on the key you wish to activate. By left-clicking it you will be able to copy it into your clipboard.
    • Step Two: Enter your license key into Composer
      1. Run Composer. If you've already logged into Composer, log out.
      2. At the bottom of login panel, click the option Enter a license key

      3. Paste the license key from Step One above into the awaiting text field and click the OK button.

    This will initiate a (virtually instantaneous) license validation process over the Internet. Once validated, the license will be activated on your PC.

    Player for Kiosks / Player for Tablets

    • Step One: Retrieve a License Key
      1. Go to your license dashboard to view a list of all of your licenses.
      2. In the License key column, click on the key you wish to activate. By left-clicking it you will be able to copy it into your clipboard.
    • Step Two: Enter your license key into Player
      1. Run Player. If you've already logged into Player, log out.
      2. Paste the license key from Step One into the Email Address field then click the Login button.

    This will initiate a (virtually instantaneous) license validation process over the Internet. Once validated, the Player license will be activated.

    Logging Out

    Logging out causes the activated license to be released, freeing it for use on another device. It is only possible if a live Internet connection exists. Without a live Internet connection, logout will be refused.

    • Composer: Use either of the following two methods.
      • In the Experiences panel, select the Log out link found just below your email address in the top right corner.

        OR
      • Select the File menu option Logout and exit.

    • Player for Windows: Logging out is not possible. Instead, you need to release a license by following the directions here.
    • Player for Tablets and Player for Kiosks: Select the Log out link found just below your email address in the top right corner of Player's Experiences panel.
      P4iPadLogout.PNG

    Additional Notes

    • You must have an active Internet connection to activate your license. IntuiFace must be allowed to use ports 80 and 443 if your device is protected behind a firewall.
    • It is not possible to run multiple instances of Composer on the same PC at the same time using different IntuiFace accounts and/or licenses. Whichever account and license is selected for the first instance of Composer will be applied to all additional instances.
    • The only way to run Composer Free is to have no available paid licenses associated with a given account. it is not possible to select the Free Edition if paid licenses are available.